Very professional. Staff polite and courteous. Good communication. Helpful advice offered, starting from a realistic initial valuation and how to best present the property for photos. All viewings were confirmed by email, accompanied and dealt with very professsionally - a particular thanks to Chris who did the majority of these and was respectful at all times. Thanks to Shahzad for keeping me regularly posted once an offer had been accepted. I would particularly like to mention that once offers came through, Shahzad and David would investigate the prospective purchaser's position in some depth so that I could make an informed decision on which would be best to proceed with - which I found an invaluable part of the service. Thanks also to Bruvis who was always courteous and helpful with occasional telephone queries. If anything could be improved, it is in getting feedback after viewings - this was not always given, the reason often being that people could not be contacted - perhaps some perseverance in this regard is needed. Overall, I would not hesitate in recommending this agent to anyone wanting to sell.